When an employee leaves, the paperwork matters as much as anything said in the exit interview. A relieving letter, an experience letter, and a properly computed full and final settlement are not optional courtesies. They are the documentary record of how the employment ended. Getting them right protects the employer, gives the departing employee what they need for their next role, and closes the relationship without loose ends.
Trusted by 4,000+ companies across India
The employee exit process in India covers a specific set of steps that should happen in sequence. Resignation is submitted and accepted, the notice period is served, exit clearance is completed across relevant departments, exit documents are issued, and the full and final settlement is processed. Each step has its own documentation requirement.
In practice, many companies collapse these steps or skip the documentation entirely. Verbal confirmations substitute for written letters. Final settlements get delayed because one department has not completed its clearance. Gratuity calculations are deferred or disputed. The result is rarely clean, and the consequences surface later, sometimes months after the employee has left.
The exit process also affects the employer's reputation in ways that are hard to quantify. A departing employee who does not receive their documents on time or whose final settlement is delayed talks about it. How a company handles the employee exit reflects directly on how it is perceived as an employer in a competitive hiring market.
Each document serves a distinct purpose. Issuing one without the others leaves the exit record incomplete.
This letter confirms that the employer has accepted the employee's resignation and states the agreed last working day. It is the starting document of the exit process. Without it, the notice period calculation has no fixed reference point, and the last working day remains a matter of verbal agreement. If the employee is serving a contractual notice period, this letter establishes when it began.
The relieving letter is issued on the employee's last working day and confirms that they have been formally relieved of their duties and obligations. It states the last date of employment and that all exit formalities have been completed. Most companies and background verification agencies ask for a relieving letter when verifying prior employment. An employee who does not receive one is often unable to complete onboarding at their new employer.
The experience letter confirms the duration of employment and the role held. It is a factual document, not an appraisal or a character reference. It should state the joining date, the last working date, and the designation held. Some companies include a brief summary of responsibilities. The experience letter is separate from the relieving letter, though some employers combine both into a single document.
The settlement statement sets out every component of the final payment: salary for days worked, leave encashment, any unpaid incentives, pending reimbursements, and gratuity if applicable. It also records any recoveries such as advances or notice pay shortfall. This document is the financial quittance of the employment relationship. The employee should receive a copy alongside the final payment.
The full and final settlement, often referred to as FNF, covers every financial obligation between the employer and the departing employee. Each component should be calculated and documented separately.
Calculate the salary for the number of days actually worked in the last month of service. If the employee's last working day falls mid-month, the salary is prorated based on the number of calendar days or working days in that month, depending on the company's payroll convention. The method should be consistent with how the employment contract or payroll policy defines the daily rate.
Unused earned leave that has accrued and not been availed must be encashed at the time of exit. The rate is typically the basic salary divided by the number of working days in a month, applied to the number of unused leave days. Some states prescribe specific rules on leave encashment under their Shops and Establishments Acts. The employment contract should specify the encashment formula and any caps on carry-forward.
Any performance bonus or incentive that was earned but not yet disbursed at the time of exit should be included in the settlement, provided the eligibility conditions have been met. If the company's bonus policy requires the employee to be on the rolls on the date of disbursement, and they are not, that condition governs eligibility. The policy should be documented and communicated before the employee leaves to avoid a dispute later.
Any work-related expenses incurred but not yet reimbursed must be settled. The employee should submit all pending claims before or on the last working day so the finance team can verify and include them in the final settlement. Claims submitted after the settlement is processed are administratively more difficult to handle and sometimes result in disputes about whether they were ever submitted.
Any salary advance, company loan recovery, or notice pay shortfall where the employee did not serve the full notice period must be deducted from the settlement and listed explicitly. The recovery must be authorised under the employment contract or a written agreement signed by the employee. Undocumented deductions are difficult to defend if the employee raises a dispute before a labour authority.
If the employee has completed five or more years of continuous service, gratuity must be calculated and included in the settlement under the Payment of Gratuity Act, 1972. For fixed-term employees, the New Labour Codes 2025 provide for proportional gratuity after one year of service. Gratuity is not subject to TDS up to the statutory limit prescribed under the Income Tax Act.
Certain components of the final settlement attract TDS. Leave encashment above the statutory exemption limit is taxable. Salary for the notice period is taxable as salary income. Gratuity is exempt up to the statutory limit. The payroll team should calculate TDS correctly for the final month and ensure Form 16 for the year reflects the complete picture, including the exit settlement components.
Gratuity is a statutory benefit governed by the Payment of Gratuity Act, 1972. It applies to establishments with ten or more employees. An employee is eligible for gratuity after completing five years of continuous service with the same employer. In cases of death or disablement, the five-year requirement is waived and gratuity is payable regardless of the duration of service.
Under the New Labour Codes 2025, which came into force in November 2025, fixed-term employees are entitled to proportional gratuity after completing one year of service. This is a significant departure from the previous five-year threshold for this category and affects how employers structure fixed-term arrangements.
Gratuity must be paid within thirty days of the date it becomes payable. An employer who delays payment beyond this period is liable to pay simple interest on the outstanding amount for the period of delay, unless the delay is attributable to the employee.
Gratuity formula under the Payment of Gratuity Act, 1972
Several laws govern different aspects of the exit process. No single statute covers everything.
Governs gratuity eligibility, calculation, and payment timelines for establishments with ten or more employees. Employers must pay within thirty days of the gratuity becoming payable. Failure attracts interest. The Act also prescribes the circumstances under which gratuity can be forfeited, which are narrow. Most exits do not meet the forfeiture threshold.
Requires wages to be paid within specified timelines. For an employee whose employment has been terminated, wages must be paid by the next regular wage day or within two working days, depending on the establishment's size and the applicable state rules. Final settlements that take weeks or months to process may contravene this requirement, depending on the applicable state's Shops and Establishments Act.
The four New Labour Codes 2025 that came into force in November 2025 consolidate and update several earlier statutes. The Code on Social Security extends proportional gratuity to fixed-term workers after one year. The Code on Wages reinforces the obligation to pay wages on time and in full, including at exit. Offrd's exit document formats, including relieving letters and experience letters, are compliant with the New Labour Codes 2025. Employers should verify their exit processes are aligned with the new Code provisions.
Most private sector employers are covered by their respective state's Shops and Establishments Act, which sets rules on notice periods, wage payment timelines, and record-keeping. The provisions vary significantly across states. An employer in Maharashtra operates under different specific obligations from one in Karnataka or Tamil Nadu. The exit process should be reviewed against the applicable state Act, not only central legislation.
Five years is the general threshold for permanent employees. The New Labour Codes 2025 reduced this to one year for fixed-term workers, who are now entitled to proportional gratuity. In cases of death or disablement, the threshold is waived entirely and gratuity is payable regardless of tenure. Employers should factor this liability into every exit settlement where the tenure meets the applicable threshold.
Relieving letters, experience letters, and separation documents, generated from one place the moment the exit is confirmed.